Terms & Conditions

Terms and Conditions
  1. Agreement: By accessing or using our website, you ("Customer") agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree to the Terms, please do not use our website.
  2. Definitions: For purposes of these Terms:
    1. "Website" refers to the Marlow Drake website, including all subdomains.
    2. "Goods" or "Products" refer to the jewellery products listed on our Website for purchase.
    3. "Services" refer to any services provided by us, such as customer support.
  3. Ownership and Intellectual Property: All content, including text, images, videos, and other materials on our Website is owned by Marlow Drake or its licensors. You may not reproduce, modify, display, sell, or distribute any of the content without prior written permission from us. Your use of our Website does not grant you any ownership or intellectual property rights.
  4. Website Use: We grant you a limited license to access and use our Website solely for personal, non-commercial purposes. You agree not to:
    1. Modify or alter any part of our Website.
    2. Attempt to hack or compromise the security of our Website.
    3. Use robots, spiders, or other automated tools to collect content from our Website without permission.
  5. Pricing and Payment: All prices listed on our Website are in U.K. pounds sterling and include applicable taxes. You agree to pay for any Goods or Services using a valid payment method. We reserve the right to adjust pricing at any time.
  6. Order Processing: Once you place an order, we will review and process it according to our standard procedures. If there is an issue with your order, we may contact you to resolve the matter. You agree that all orders are subject to our Returns Policy.
  7. Shipping: We offer shipping options as outlined in our Shipping Policy. Please note that we cannot be responsible for any delays or damages caused by third-party shipping providers.
  8. Warranty and Liability: All Goods are warranted to be free from defects in materials and workmanship. You agree that you will not hold us liable for any damages, losses, or expenses resulting from the use of our Website or the purchase of Goods.
  9. Governing Law and Dispute Resolution: These Terms will be governed by and construed in accordance with the laws of the United Kingdom.
  10. Amendments: We reserve the right to modify or amend these Terms at any time without notice.

By accessing or using our Website, you acknowledge that you have read and agree to these terms, our Privacy Policy, the Returns Policy regarding the return of Goods and our Cookie Policy regarding the use of cookies on our Website. If you do not accept these Terms, please do not continue to use our Website.


Last updated: 1st February 2024.